Return Policy

Return & Refund Policy

At Plashni.com, we strive to ensure customer satisfaction. If you are not happy with your purchase, we offer a hassle-free return and refund policy as outlined below.

1. Eligibility for Returns

You can return an item if:

• It is unused, unworn, and in its original packaging with tags attached.
• The return request is made within 15 days of delivery.
• The product is not listed as a non-returnable item (e.g., final sale or personalized items).

2. How to Initiate a Return

To request a return:

1. Contact our support team at plashnicreations@gmail.com or on our Whatsapp number with your order number and reason for return.
2. We will provide return instructions and a return shipping address.
3. Pack the item securely and ship it back to us.

3. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service.

4. Refund Process

Once we receive and inspect your return:

• A refund will be processed to your original payment method within 5 business days.
• Shipping fees (if applicable) are non-refundable.

5. Exchanges

We offer exchanges for defective or damaged items. 

6. Non-Returnable Items

Some items are non-returnable, including:

• Gift cards
• Sale or clearance items
• Personalized or custom-made products

7. Late or Missing Refunds

If you haven’t received a refund yet:

• Check with your bank or payment provider, as processing times may vary.
• Contact us if further assistance is needed.

8. Changes to This Policy

We reserve the right to modify this policy at any time. Any updates will be posted on this page with the revised date.

9. Contact Us

For any questions regarding our return policy, contact us at: Plashni.com
Email: plashnicreations@gmail.com
Phone:+923391515164